Introduction

This Privacy Policy sets out how SmartTile ("we", "our", "us", "the Company"), that developed and manages GymEtc Access app, handles the data of the users. We recognise that the correct and lawful treatment of data will maintain confidence in the Company and will provide for successful business operations. Protecting the confidentiality and integrity of data is a critical responsibility that we take seriously at all times. Our app collects minimal data, including a membership number, an app ID, and geolocation, all of which are used to enhance user experience and maintain the functionality of our services.

Data Collection and Use

We collect and process data lawfully, fairly, and in a transparent manner. The data collected includes the membership number, a unique app ID, and geolocation. The membership number is used to identify the user's account, the app ID is a random string created to prevent account sharing across multiple devices, and geolocation is used to provide location-based services. We ensure that the data we use and hold is accurate, complete, kept up to date, and relevant to the purpose for which we collected it.

Data Sharing

We do not share your data with any third parties, except as required by law or to provide the services requested by you. Any data sharing is done in compliance with applicable laws and regulations, and we take all necessary steps to ensure the security and privacy of your data during this process.

Data Security

We are committed to ensuring the security of your data. We implement appropriate technical and organisational measures to protect against unauthorised or unlawful processing and against accidental loss, destruction, or damage. We regularly evaluate and test the effectiveness of those safeguards to ensure the security of our processing of data.

Data Retention and Deletion

We retain your data for as long as necessary to provide the services requested by you, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our policies. When data is no longer needed for specified purposes, it is deleted in accordance with our data retention guidelines. We take all reasonable steps to destroy or erase from our systems all data that we no longer require.